Lost/Damaged/Stolen
If the iPad is unaccounted for during the school day it must be reported to the main office immediately. All iPads are equipped with tracking software, which will be used to locate missing iPads. It may be the responsibility of the student and family to recover the lost iPad once the location is identified. However, if necessary the district and the Ramsey Police will assist in recovery.
Outside of the regular school day, any cases of theft, vandalism, or other criminal acts, should be reported to the local police department immediately by the parent.
If the iPad is damaged, please complete a repair form and bring the iPad to the media center. No iPads will be accepted for repair without a completed and signed repair form. Never leave your iPad in the media center without giving it directly to one of the Media Specialists. All repairs will be processed as quickly as possible. A district loaner iPad will be provided until the student iPad is fixed. If the iPad is experiencing technical difficulties outside of regular school hours, you will need to wait until you return to school to have it fixed. Frequent damage to the iPad can result in losing take home privileges.
If the two-part cord and plug are lost, stolen, or damaged, the student is responsible for purchasing an OEM (original equipment manufacturer) replacement from the local Apple store.
*Under no circumstances should a damaged iPad be brought to an outside repair facility.
Click here for the iPad Repair Form
If the iPad is unaccounted for during the school day it must be reported to the main office immediately. All iPads are equipped with tracking software, which will be used to locate missing iPads. It may be the responsibility of the student and family to recover the lost iPad once the location is identified. However, if necessary the district and the Ramsey Police will assist in recovery.
Outside of the regular school day, any cases of theft, vandalism, or other criminal acts, should be reported to the local police department immediately by the parent.
If the iPad is damaged, please complete a repair form and bring the iPad to the media center. No iPads will be accepted for repair without a completed and signed repair form. Never leave your iPad in the media center without giving it directly to one of the Media Specialists. All repairs will be processed as quickly as possible. A district loaner iPad will be provided until the student iPad is fixed. If the iPad is experiencing technical difficulties outside of regular school hours, you will need to wait until you return to school to have it fixed. Frequent damage to the iPad can result in losing take home privileges.
If the two-part cord and plug are lost, stolen, or damaged, the student is responsible for purchasing an OEM (original equipment manufacturer) replacement from the local Apple store.
*Under no circumstances should a damaged iPad be brought to an outside repair facility.
Click here for the iPad Repair Form